At 3Gen Medikal, we prioritize protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and safeguard the personal data of users visiting our website. By using our website, you agree to the practices outlined in this policy.

1. Personal Data We Collect

3Gen Medikal may collect the following personal data while providing our services:

• Identity Information: Name, surname, email address, phone number
• Contact Information: Address, postal code, city
• Website Usage Data: IP address, browser type, visit duration, and pages visited
• Service Information: Details related to orders, appointments, and feedback

2. Purpose of Personal Data Usage

The personal data collected is used for the following purposes:

• To provide and improve our services
• To process your orders and ensure delivery
• To offer customer support
• To inform you about special campaigns and promotions (with your consent)
• To fulfill legal obligations

3. Storage and Security of Personal Data

Your personal data is protected against unauthorized access, loss, alteration, or disclosure. Data is stored with appropriate technical and administrative security measures and is accessible only by authorized personnel.

4. Sharing of Personal Data

3Gen Medikal does not share your personal data with third parties except in the following cases:

• When required by legal obligations and shared with official authorities
• When shared with companies providing shipping, payment, and technical support services to deliver our services
• When sharing is done with your explicit consent

5. Use of Cookies

Our website uses cookies to enhance user experience and analyze site performance. For detailed information, please review our Cookie Policy.

6. User Rights

You have the following rights regarding your personal data:

• To learn whether your data is being processed
• To request information about the processed data
• To request the correction of inaccurate or incomplete data
• To request the deletion or anonymization of your data (subject to legal obligations)
• To object to data processing activities

To exercise your rights, you can send an email to destek@ucgenmedikal.com.

7. Policy Changes

3Gen Medikal may update this Privacy Policy as necessary. Updates take effect on the date they are published on our website.

Contact

For questions or requests related to this Privacy Policy, please use the following contact information:

3Gen Medikal Contact Information

• Website: www.ucgenmedikal.com
• Email: destek@ucgenmedikal.com
• Phone: +90 (507) 480 58 67